Policies

POLICIES

SHIPPING

PROCESSING TIME

The time between when you order and when items ship out can vary. It is usually between 1-3 business days, but may be longer during a sale or busy times of year.

ESTIMATED SHIPPING TIMES
Canada: 3-7 business days
United States: 1-3 weeks
Europe: 1-5 weeks
Australia, New Zealand and Oceania: 1-5 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them, as delays can and do happen at customs, and mail volumes can also effect delivery times.
CUSTOMS AND IMPORT TAXES
International buyers are responsible for any customs and import taxes that may apply. Customs, duties, and taxes are levied by the country being mailed to, and are sometimes issued randomly. If you are ordering internationally, be aware there is a good chance you will need to pay duty and a handling fee to your local carrier. I am not able to pay these for you, and it is a felony to falsify customs declarations to avoid these fees. 
RETURNS
I gladly accept returns. Please contact me if you have any problems with your order.
Contact me within: 3 days of delivery
Send items back within: 7 days of delivery
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED
  • Custom or personalized orders
  • Sale Items